Frequently Asked Questions

Do you not want to be faced with surprises?
Please read our frequently asked questions first.

What measures do you use to prevent the spread of COVID-19?

To ensure a safe visit to MergelRijk, we apply strict measures:

1. Stay at home with colds, such as colds, runny nose, sneezing, sore throat, mild cough or increase to 38 degrees Celsius.

2. If you are 70 years or older or in fragile health, take extra care. It may be wise to stay at home as much as possible for the time being.

3. We have set a maximum number of visitors per hour. So you can not just come, but you have to buy a ticket online in advance. That is also cheaper than buying your ticket at the box office.

4. Do not print the ticket. You can show the ticket (or a photo of the QR code on the ticket) at the box office. Then we can scan it contactless for you.

5. Please note that fewer toilets are currently open.

6. It is currently not possible to visit MergelRijk with a wheelchair, walker or pram.

7. It is not allowed to visit MergelRijk with a group, other than your own family.

8. On arrival it is mandatory for everyone to disinfect the hands. We have set up a disinfection table for this.

9. You are obliged to always give other visitors space.

10. You should stay close together with your family. Children are temporarily not allowed to “run free” in MergelRijk.

11. Instructions from employees must be followed immediately without any discussion. The safety of our visitors and our employees is paramount.

12. Do you not agree with these measures that are necessary for a safe stay? Then stay home. This is the only way we can guarantee a safe stay for everyone!

From what age is MergelRijk suitable?

MergelRijk is suitable for everyone. Adults enjoy the many historical and informative stories and the beautiful marl and sand sculptures. Children receive a treasure hunt with which they can discover MergelRijk in an educational, but playful way. The treasure hunt is also fun to do with the family or grandparents!

Which clothes are most suitable?

At MergelRijk you go underground! Here the temperature is about 14 degrees Celsius. We advise to dress to this temperature and to wear sturdy shoes.

Is MergelRijk wheelchair, mobility scooter and walker friendly?

Due to the corona measures, it is currently not possible to visit MergelRijk with a wheelchair, walker or pram.

Is MergelRijk pram friendly?

Due to the corona measures, it is currently not possible to visit MergelRijk with a wheelchair, walker or pram.

Are dogs allowed in MergelRijk?

Dogs are also welcome in MergelRijk, if kept on a leash! Please note: during the Christmas period, from about November 1 to mid-January, dogs are not allowed (with the exception of guide dogs / assistance dogs).

Can you photograph / film in MergelRijk?

Taking photos for private use is allowed. It is not allowed to film in MergelRijk without prior written permission. (Semi-) professional photography and publication of photos for professional or commercial purposes or (online) publications is not permitted without prior written permission.

Can I bring my own food and drinks?

It is not allowed to eat and bring your own food and drinks throughout MergelRijk. You can have a snack and drink before or after your visit to MergelRijk in our brasserie or on our terrace.

Do I need a flashlight?

No, the entire marl cave is well lit. A flashlight is therefore certainly not necessary!

Where can I park?

Opposite MergelRijk you can park in the parking lot of the Steenkolenmijn.

Did you not find an answer among the above answers? Then let us know!